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I Have a Problem with My Chromebook


If your Chromebook has an issue, try these items.
  1. Make sure it is charged
  2. Unplug the power supply and wait a minute before plugging it back in again.
  3. Restart the Chromebook.
If these steps do not resolve the problem OR there is obvious physical damage to the machine, use the school-specific steps on the right.

If your Chromebook as a problem you can't resolve.
  1. Visit the library at your school.

Replacement Prices


Item

Price

Chromebooks (all types)

$190

Chargers (all types)

NOTE: Only charge students if they are lost/stolen or if they are damaged. If they just fail, then ETS will replace them either under warranty or purchase.

See below


Repair Prices


Type of Damage

Acer 740

Samsung

Acer 731

Acer 720Ps

Screen/LCD

$31

$31

$31

$135

Motherboard

$65

$65

$185*

$65

Hinge/Case Replacement

$15

**

**

$15

Power Supply/Chargers

$13

$37

$13

$31

Keyboards w/ Touchpad

$18

$35

$11

$18